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Contact a Family


For families with disabled children

Telephone: 0808 808 3555
Address: Contact a Family, 209-211 City Road
Town: London

Postcode: EC1V 1JN Click for map

Area Covered: National
Contact Person: Helpline

What We Do:

Contact a Family is a national charity for families with disabled children.

We provide information, advice and support. We bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

We enable families to support themselves:

  • Contact a Family helpline: Our freephone helpline advises thousands of parents each year on all aspects of caring for a disabled child
  • Medical information: We provide up-to-date and validated information on hundreds of disabilities and conditions, their symptoms, treatment and the support available
  • Website and parent resources: Our website has information on issues such as education, benefits and family life, and our parent resources cover a range of topics including health and social care services
  • Workshops and information sessions: We run workshops and information sessions for parents across the UK
  • SENDirect: We are one of the partners of SENDirect, an online resource for families looking for activities, support, services and equipment in the local area

We enable families to support each other:

  • Parent support groups: We support local and national groups in their work bringing parents carers together for practical and emotional support
  • Our special linking website connects families going through similar experiences or whose child has the same condition or disability
  • Contact a Family in your area: Our offices across the UK organise family fun days and outings so parents can make new friends and socialise
  • Parent carer participation: We support the development of parent carer participation, a process in which parents work together with professionals to make improvements to local services
  • Working with professionals: As well as supporting families, we help a wide variety of professionals in their work with disabled children